HPE Warranty Check

Created by Thant Zin Oo, Modified on Thu, 21 Dec 2023 at 04:37 PM by Thant Zin Oo

Access requirements

You need to be signed in with your HPE profile to use warranty check. Signing in also allows you to add products and contracts to your account.


Product label serial number and product number locations

Product label serial number and product number locations

Check your warranties

To check your active or expired warranties, complete the following steps:

  1. In order to protect your security, warranty check now requires you to sign in to the HPE Support Center.
  2. Browse to Warranty Check:
    1. Option 1: Click the Warranty Check card on the homepage.
    2. Option 2: In the left menu, click Resources > Warranty Check. Or navigate directly to Warranty Check: https://support.hpe.com/connect/s/?card=wc.
  3. Enter the product serial number in the form, and click Submit.
  4. If there are multiple products with the same serial number, a list of products will appear in a pop-up window. Choose the correct product, and click Save to continue.
  5. Search results will show warranty and support status for the past year with support level, start date, and end date. The status can be:
    • Active—end date is more than 90 days away.
    • Expiring Soon—end date is less than 90 days away.
    • Expired—end date has passed and is less than one year ago.
  6. If your serial number is not found, verify your data entry. If the results say your product is not entitled, and you believe it should be, contact HPE Support.
  7. To check another warranty, click Check Another Product.

The expiration date of a warranty is based on the purchase date, if the product was registered with HPE. Otherwise it is estimated based on the manufacture date.

NOTE: The warranty status displayed is subject to the terms of the applicable warranty policy and may be updated from time to time.

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